PRE ORDERS PURCHASES

When it comes to pre-order purchases, it's important to understand the unique aspects and policies that apply. At 24/7Diecast, we strive to provide our customers with the best possible experience, and that includes clear communication and transparency regarding pre-order items.

Shipping of Pre-Order Purchases:

If your order includes both in-stock items and pre-order items, please note that we will ship them together once all the items are available. This helps us streamline the shipping process and ensures that you receive your complete order in a timely manner. We appreciate your patience and understanding in this regard.

Non-Refundable Pre-Orders:

It's important to note that pre-orders are non-refundable. Once you place a pre-order, we reserve that item specifically for you, and it cannot be cancelled or refunded. This policy is in place to ensure fairness to all customers and to manage our inventory effectively.

Estimated Time of Arrival (ETA) Variations:

While we strive to provide accurate estimated time of arrival (ETA) information for pre-order items, please understand that these dates can sometimes vary. Manufacturing delays, shipping issues, or other unforeseen circumstances may impact the arrival time of pre-order items. We appreciate your understanding and patience in such situations.

No Refunds for Change of Mind or Shipping Delays:

Please note that we cannot issue refunds for pre-order items if you change your mind or if there are shipping delays. Once a pre-order is placed, we allocate resources and reserve the item specifically for you, making it difficult for us to offer refunds in these cases. We kindly request that you carefully consider your purchase before placing a pre-order.

If you have any questions or concerns regarding your pre-order purchase, please don't hesitate to reach out to us. Our dedicated team is here to assist you and provide any necessary support. Thank you for choosing 24/7Diecast for your diecast car needs.