uk mainland FAQ

At 24/7Diecast, we understand that receiving your collectible diecast cars in a timely manner is important to you. That's why we want to provide you with accurate information about our dispatch and delivery process.

Dispatch Time:

Our dispatch time can vary depending on the volume of orders we receive. On average, it takes us 4 to 7 working days to dispatch your order. Please note that this timeframe is an estimate and may be subject to change during busy periods.

Delivery Time:

Once your order has been dispatched, the delivery time will depend on the shipping method you choose at checkout. We offer various shipping options to accommodate your needs, including standard and express delivery. The estimated delivery time will be provided to you during the checkout process.( we mainly use royal mail tracked 24 and our postage costs includes packaging materials we use on per parcel.

Tracking Your Order:

To ensure transparency and peace of mind, we provide tracking information for all orders. Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

Customer Support:

If you have any questions or concerns about your order, our dedicated customer support team is here to assist you. You can reach us by filling out the Contact Us form on our website or by using the following contact information:

Trade name: 24/7Diecast

Phone number: 07818884855

Email: Latif.diecast24.7@gmail.com

Unwanted Items:

Unfortunately, we cannot accept returns for unwanted items. We encourage you to carefully consider your purchase before placing an order to ensure that you are 100% satisfied with your selection.

Thank you for choosing 24/7Diecast. We strive to provide you with high-quality collectible diecast cars and excellent customer service. If you have any further questions or need assistance, please don't hesitate to contact us.